About Us
InChem’s mission is to provide Responsive, Transparent, and Flexible toll chemical manufacturing services to specialty chemical companies of all sizes. Our clients range from some of the largest global chemical manufacturers in the world, to small start-ups. All customer inquiries are responded to quickly and professionally. We undertake projects ranging from 5-gallon pilot batches, up to multi-million lbs. per year products.
InChem’s number one priority is safety. Our commitment to safety is absolute, and as a result we have managed to reach a safety milestone of 7 years without a lost workday incident. Our employees, customers, and other stakeholders know that the InChem way is the safe way.
InChem’s business is 100% toll manufacturing. Tolling isn’t what we do when we have extra capacity. This is important to our customers for a number of reasons. Having expertise in what it takes to be successful in the toll manufacturing space gives our clients peace of mind that they’re collaborating with knowledgeable, and experienced professionals. But that’s not all it means. It also means that our customers know that their valuable intellectual property is safe. Not only do we guarantee that we will keep confidential information securely, we do not compete with our customers. We don’t have any of our own products!
For specific information on our equipment please click here.
History
1992: InChem is incorporated on a greenfield site in Rock Hill, SC and begins manufacturing phenoxy resins
1994: InChem begins toll manufacturing as a way to fill excess capacity
2010: InChem purchases an emulsions facility in Duncan, SC
2014: InChem purchases blending facility in Charlotte, NC
2015: InChem sells phenoxy business and focused exclusively on toll manufacturing
2018: InChem sells Duncan, SC facility
2019: InChem sells Charlotte, NC facility
2024: InChem surpasses 7 years without a lost workday incident, and 3 consecutive years with a TRIR of 0.0
Management Team
The InChem management team includes outstanding chemical and business experts with decades of leadership experience for companies worldwide and dedication to continuous improvement.
Steve Crownshaw
President/CEO
Steve has been President of InChem for 26 years. He has graduate and postgraduate qualifications in law and finance. Throughout his career he has held senior roles in operational and financial roles at several multi-national chemical, engineering, and textile manufacturing companies.
Jon McCracken
Chief Operating Officer
Jon spent over 3 decades as senior leader in the coatings industry and has been with InChem for 11 years. Prior to joining InChem he was the global operations director at a large international coatings company. He earned a mechanical engineering degree from Washburn University and has certifications in project management, lean, and six sigma. Jon has a reputation for driving organizational change and fostering a safety-first mindset
Dr. Roy Kelly
VP – Technical
Roy is our plant chemist. He has a PhD in chemistry and has experience working for world class chemical companies in R&D, process chemistry, and product development roles. Roy is an expert in taking lab or pilot projects and optimizing them for commercial production. Roy has successfully scaled dozens of chemicals processes from the lab into full-scale production.
Brian Hamel
VP – Engineering
Brian has been InChem’s top engineer for 29 years. With a BS in chemical engineering from Clemson university he has been involved in every capital project at InChem since he joined the team. Brian has been in multiple management roles for engineering, quality, production, maintenance, IT systems, and regulatory compliance.
Steve Hamel
VP – Operations
Steve has worked at InChem for over 25 years in multiple roles ranging from warehouse management, procurement, and operations. Steve has a BS in business administration from Winthrop University. He is hazmat trained and certified. Above all, Steve is responsible for ensuring that all site operations are completed safely, in specification, and on time.
Ashley Massey
Controller
Ashley has been part of the InChem team for over 15 years. She is a Certified Public Accountant (CPA) with a MBA from Winthrop University and Accounting BSBA from Appalachian University. She manages all the financial aspects of our business. She also manages our top notch customer service team, and ensures that all customers receive their product On-Time and In-Full.
Mike Crownshaw
Commercial Manager
Mike has been with InChem for 13 years in customer service and sales roles. He has a BA in marketing from Appalachian State University. He leads all commercial activities at InChem and is the primary point of contact for anyone company looking for an exceptional tolling partner.
Markets Served
- We serve customers in a variety of different markets, but have specific expertise in:
- Coatings
- Adhesives
- Lubricants
- Construction
- Textiles
- Aerospace
- Anti-microbials
- Automotive
- Waste water treatment chemicals
Primary Chemistries Practiced
- Epoxies
- Silanes
- Urethanes
- alkyds
- condensation
- esterification
